Safe Gaming Pledge

At Rbazee Responsible Play — Keep Yourself Safe

Gaming is for fun — not stress. Rbazee believes that healthy entertainment is only possible when you are aware of your own limits. Our responsible gaming tools and guidelines are here to help you build that awareness.

Free support
Set Limits Instantly
18+ Only
24/7 Support

Important Notice: Online gaming and betting are for adults (18+) only. Gaming is entertainment — not a source of income. If you feel gaming is having a negative impact on your life, please seek help.

Introduction

Rbazee has always believed that online gaming can be a fun and enjoyable pastime — as long as it is played responsibly. Betting and casino games can add a little excitement to everyday life, but they should never be seen as a way to earn income or pay off debts.

Millions of people in Bangladesh now use online gaming platforms. With that in mind, Rbazee treats responsible gaming not as a box-ticking exercise, but as a core philosophy. Every player's mental well-being and financial stability is our highest priority.

Responsible Play It means knowing your limits and enjoying gaming within them. It also means not hesitating to ask for help when gaming feels out of control. At Rbazee, we've made that support easy to access and completely free.

On this page you will find everything you need to know about Rbazee's responsible gaming policy, the protective tools available to you, and how to get help if you need it.

Rbazee Responsible Gaming Policy

Rbazee has a clear responsibility to every player on the platform. This is not just a legal obligation — it is our ethical commitment. The core pillars of our responsible gaming policy are:

  • For adults only: Rbazee strictly prohibits anyone under 18 from opening an account or playing. Age is verified at registration, and KYC documents are requested if there is any doubt.
  • Gaming Is for Entertainment: We never position gaming as a way to make money. All our promotional activity carries the message that gaming is about fun and entertainment.
  • Transparency First: Each game's RTP (Return to Player), bonus terms, and risk level are clearly disclosed.
  • Proactive support: Rbazee does not just step in when problems arise — we actively monitor for unusual gaming patterns and alert players before issues escalate.
  • No pressure: If a player wants to take a break or close their account, no incentives or pressure of any kind will be applied.

Our Goal: To create a gaming environment where every player can enjoy themselves safely, with full awareness and within healthy limits.

Safety Tools at Your Fingertips

Rbazee gives you several effective tools to manage your own gaming. You can access all of them directly from your account settings.

Limit-setting examples

Daily Deposit LimitBDT 500 / BDT 1000
Weekly Betting LimitBDT 2,800 / BDT 5,000
Monthly Loss LimitBDT 8,000 / BDT 10,000
Daily Session Time2.5 hours / 3 hours

Set a Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is by design, to prevent impulsive decisions.

Session Time Limit

Set a time limit for how long you can play in a single session. When the time is up, you will receive an automatic warning or be logged out. This is especially useful if you find it hard to keep track of how long you have been playing.

Set a Loss Limit

Set a cap on how much you can lose before play stops automatically. The decisions that are easy to make with a clear head become much harder in the heat of the moment — this tool locks in your most rational choice before you ever reach that point.

Cooling-Off Period

If you feel you need a short break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. No promotional emails will be sent during this period.

Self-Exclusion

If you feel you need an extended break, you can request to close your account for 6 months to 5 years, or permanently. Once self-exclusion is active, login is blocked by all means and the period cannot be shortened.

All these tools are free to use. Go to your account settings and look for the "Responsible Gaming" section. If you need assistance, reach out via live chat.

Recognizing signs of problem gaming

Recognizing a problem in yourself is never easy. If you notice any of the signs below — in yourself or someone you know — it may be time to seek help.

Betting beyond your means You are spending money meant for bills, rent, or food on gaming, or taking on debt to place bets.
Chasing Losses After a loss, you find yourself placing larger bets to try to win the money back — and you cannot break the cycle.
Losing track of time You lose track of time and spend hours gaming without realizing it — neglecting sleep, meals, and family.
Hiding from family and friends You are being dishonest about your gaming or hiding it from family, and you get defensive when people raise concerns.
Restlessness When Not Playing When you cannot play, you feel restless, irritable, or low. It is hard to spend time without gaming.
Urge to Keep Betting More The bet size that used to excite you no longer feels like enough, and you keep chasing bigger and bigger wagers.
Neglecting Work and Studies Gaming is affecting your ability to focus at work, in your studies, or in your business, and you are making more mistakes.
Borrowing to gamble You are borrowing money from friends, family, or a bank to gamble and are unable to pay it back.

If three or more of the above signs apply to you, please contact Rbazee Support right away or complete the self-assessment test below.

Check yourself — Self-Assessment Questionnaire

Answer the questions below honestly. This is not a diagnostic test — it's simply a tool to help you understand where you stand.

1
Do you feel compelled to play the next day to try to win back money you lost?
2
Have you ever lied to family or friends about your gaming?
3
Do you feel irritable or restless when you cannot play?
4
Have you ever borrowed money or dipped into your savings to fund gaming?
5
Do you feel that gaming is affecting your work, family, or health?
6
Do you feel like you need a break from gaming but cannot stop?
7
Do you find that a large part of your day is taken up thinking about gaming?
8
Do you repeatedly spend more than your set budget?

If three or more answers are "yes", consider seeking support. That's not a sign of weakness — it's courage. The Rbazee support team is ready to help you without judgment.

Steps to getting help

Once you recognize the problem, taking the next step is what matters most. Follow the steps below.

1
Acknowledge it to yourself The first step is being honest with yourself. If you feel gaming is getting out of control, acknowledge it internally. That courage alone is where change begins.
2
Set your limits Log in to your Rbazee account, go to Responsible Gaming settings, and set your deposit, session, or loss limits. Changes take effect immediately.
3
Take a break Use the cooling-off or self-exclusion feature when needed. A little distance can often help you see things with fresh eyes.
4
Contact Rbazee Support Reach us via live chat or email at [email protected]. Our team will assist you in complete confidence.
5
Seek professional help Gaming addiction is a recognised mental health condition. Please consult a mental health professional or counsellor if needed. Reaching out to family and friends for support is a sign of strength, not weakness.

Protection of Minors

Gaming is strictly prohibited for anyone under 18 at Rbazee. Keeping children and teenagers away from gaming addiction is not only our responsibility — it is a responsibility shared by families and society.

  • Parental controls: Use parental control software on your devices. Tools like Google Family Link or Apple Screen Time can prevent children from accessing gaming sites.
  • Keep your password private: Keep your Rbazee account password and login details out of reach of children.
  • Be careful with shared devices: If you share a device with family, always log out at the end of a gaming session.
  • Report a concern: If you suspect a minor is using the platform, please let us know at [email protected]. We will act promptly.

Rbazee verifies age at registration and, where necessary, confirms it through a national ID or passport. If a player is found to be underage, their account is closed immediately.

FAQ

Not at all. Responsible gaming means enjoying yourself within your means and your time. It is simply the way to make gaming more sustainable and more enjoyable in the long run.

Yes. You will have the opportunity to withdraw any remaining balance before self-exclusion takes effect. Contact support for full details on the process.

Reducing a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period after your request. This is by design — to prevent impulsive decisions made in the heat of the moment.

While a cooling-off period or self-exclusion is active, no promotional emails, SMS, or push notifications will be sent to you. You will also be unable to log in to any games during this time.

If a family member has concerns, they can reach out to [email protected]. Note that self-exclusion cannot be applied without the account holder's consent — but we are ready to support both parties.

Yes. The World Health Organization (WHO) recognizes gaming addiction as a legitimate mental health condition. It is nobody's fault — it is a treatable disorder. With the right support, full recovery is absolutely possible.

Rbazee Responsible Gaming Tools

Our complete toolkit for a safe gaming experience

Set a Deposit Limit

Set daily, weekly, and monthly deposit caps. Stay within your budget, stay in the fun.

Instant Effect
Session Timer

Set a limit on how long you play in one sitting. When the time runs out, you will get an automatic alert.

Automatic Alerts
Loss Limit

Gaming stops automatically once you hit a set loss amount. Your best shield against financial damage.

Secured
Cooling-Off Period

Take a temporary break ranging from 24 hours up to 6 weeks. Rest easy with no promotional messages during this period.

Ad-free break
Gaming History Report

View your gaming history, win/loss stats, and spending breakdown at any time.

Full transparency
Self-Exclusion Feature

Lock your account for anywhere from 6 months to permanently. No logins of any kind will be possible during this time.

Maximum protection
Start Safe Gaming

Play responsibly, win with joy

Start your gaming journey at Rbazee by setting your limits first. True success is enjoying gaming in a safe environment, with the right mindset.

For ages 18+ only. Gaming is for entertainment, not income.

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